NO SERVICE AFTER TWO APPOINTMENTS

House was hit by lightning. Fence and Garage motor was damaged. Claimed through my Insurance company Outsurance before xmas 2015. Vistel Systems CC were awarded the by Outsurance to replace the damaged goods. Vistel Systems called me to confirm the appointment so we departed holiday one day early to ensure we were at the house as the property was not secure. To my amazment, they did not pitch even after my wife called them to see where they are! I then called them again to setup another appoitment in which they also failed to pitch. I again called Vistel Systems to see what was going on to which they replaied they would get back to me. No call back!! Now they have my excess, and my house is still at risk!<br> <br> I have also laid complaint with Outsurance.