HS
Humza S

1 reviews | Active since May 2015

06 May 2023, 12:48

Refund not being processed and lies

Vision works situated at the atrium overport is taking clients money and when requesting cancellation does not want to refund the clients money. According to CPA. A full needs to issued upon cancellation of any products purchases seeing that we had contact Ashika who had consistently stated that she has handed her boss the banking details to issue the full refund and has requested the banking details on email on Friday.

It is against policy to with hold people's money. A full refund should be issued within 24 to 48 hours upon cancellation. We are now taking legal action here.

You had more than enough time to process the refund of R 2000 for the refund of a glasses for a child that is 11 years old.

Contact me in ***

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