Refund not being honored

<p>On 24July 2016, I bought a pair of Ray-Ban sunglasses from Vision Works in the Mall of Africa. After using them for a day, I discovered a fatal flow rendering them unusable for me. I returned the sunglasses resulting in an uncomfortable confrontation, where I was questioned on how Ray-Bans could possibly have any design flaws. Eventually a guy by the name of Jandre took down my details and informed me the manager will process the refund on Monday (1 Aug). At the time of writing this (Monday, 8 Aug), I have called back 4 times. Each time being promised the same thing, they will phone me back promptly with further details regarding the refund. It seems when it comes to paying back a customer, there is no sense of urgency what so ever. At this stage it looks more like they ****** me, cause I’m out a large some of money with nothing to show for it.</p>