CM
Carla M
1 reviews | Active since Nov 2022
30 Nov 2022, 13:52
Never again
In Three rivers the new optometrist tested my eyes and charged me R600, just to give me the wrong prescription contact lenses. Now I have a left contact lens that is scratching my eye. I was perfectly fine with my previous prescription that I got from the previous optometrist, Reshma Mistry.
I do not like the new optometrist, it seems like he just wants money and when I called to get everything sorted out the receptionist kept dropping the phone in my ear. Very unpleasant experience ever since the new optometrist took over.
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Vision Works's replyOfficial
02 Mar 2023, 14:00Good Day Carla, thank you so much for leaving a review and sharing your experience with us. Good and bad feedback is always welcomed to ensure we improve on how we can better serve our community and improve on our service offering nationally.
Our team at Vision Works Optometrists South Africa are truly sorry to hear about your experience at our Three Rivers Branch and would like to investigate this matter further. We are in the business of ensuring our team is always eager and ready to assist in making you #loveyoureyes
Please feel free to email our Head of Marketing directly on *** with your experience and feedback and our team will be sure to follow up and assist as best we can.
Kind Regards
TEAM VISION WORKS
Our team at Vision Works Optometrists South Africa are truly sorry to hear about your experience at our Three Rivers Branch and would like to investigate this matter further. We are in the business of ensuring our team is always eager and ready to assist in making you #loveyoureyes
Please feel free to email our Head of Marketing directly on *** with your experience and feedback and our team will be sure to follow up and assist as best we can.
Kind Regards
TEAM VISION WORKS
Vision Works's reply02 Mar 2023, 14:00
Official
Good Day Carla, thank you so much for leaving a review and sharing your experience with us. Good and bad feedback is always welcomed to ensure we improve on how we can better serve our community and improve on our service offering nationally.
Our team at Vision Works Optometrists South Africa are truly sorry to hear about your experience at our Three Rivers Branch and would like to investigate this matter further. We are in the business of ensuring our team is always eager and ready to assist in making you #loveyoureyes
Please feel free to email our Head of Marketing directly on *** with your experience and feedback and our team will be sure to follow up and assist as best we can.
Kind Regards
TEAM VISION WORKS
Our team at Vision Works Optometrists South Africa are truly sorry to hear about your experience at our Three Rivers Branch and would like to investigate this matter further. We are in the business of ensuring our team is always eager and ready to assist in making you #loveyoureyes
Please feel free to email our Head of Marketing directly on *** with your experience and feedback and our team will be sure to follow up and assist as best we can.
Kind Regards
TEAM VISION WORKS