Why is it so hard to pay me my deposit????

I was renting at Sanridge Village in Midrand and I've always done my inspection every year and they always confirm everything looks fine, last inspection was done late last year(2024)...so when I moved out end of January 2025 Morne did the inspection and asked if they ever painted the place since I moved in, I told him NO ,and that when I moved in it didn't look like it was painted either and that every time they do an inspection they always say everything looks ok

Then after the inspection ,there was no report or any concerns communicated to me regarding the inspection but on the 20th February 2025 I was paid R 1 918.08 instead of R5 100.00. When I emailed them to enquire they forwarded the email to Morne to respond but he never did until I decided to call him myself, he he told me that they found some marks on the wall that I left and that he will send me an email with the pictures to prove what he's talking about but I haven't received any email. All I want is my deposit if they wanted to paint the place they should have done so while I was still staying there and now they making up excuses not to pay me my deposit. Horrible service .