LS
Limakatso S
1 reviews | Active since Mar 2020
20 Feb 2025, 14:31
Poor customer service
Vision properties doesn’t care about their tenants at all. There was power outage last month for about 3 days at Tangelo place in Midrand, there was no communication from management in regards to that matter. This month same thing happened power cut at 2am till now. There’s no communication or any representative to address this matter. We have students who are supposed to do their homework, some are working remotely. We are affected terribly by this.
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Vision Properties's replyOfficial
20 Feb 2025, 14:51Good day Limakatso,
Communication was sent this morning informing all tenants about the area outage.
We are continuously following up with Protea metering regarding feedback on the power outage, but it is on the council side.
We understand this is an inconvenience and will follow up with the council directly as well but unfortunately, we can't restore power as the council needs to attend to the power restoration.
Kind Regards
Vision Properties
Communication was sent this morning informing all tenants about the area outage.
We are continuously following up with Protea metering regarding feedback on the power outage, but it is on the council side.
We understand this is an inconvenience and will follow up with the council directly as well but unfortunately, we can't restore power as the council needs to attend to the power restoration.
Kind Regards
Vision Properties
Vision Properties's reply20 Feb 2025, 14:51
Official
Good day Limakatso,
Communication was sent this morning informing all tenants about the area outage.
We are continuously following up with Protea metering regarding feedback on the power outage, but it is on the council side.
We understand this is an inconvenience and will follow up with the council directly as well but unfortunately, we can't restore power as the council needs to attend to the power restoration.
Kind Regards
Vision Properties
Communication was sent this morning informing all tenants about the area outage.
We are continuously following up with Protea metering regarding feedback on the power outage, but it is on the council side.
We understand this is an inconvenience and will follow up with the council directly as well but unfortunately, we can't restore power as the council needs to attend to the power restoration.
Kind Regards
Vision Properties