Washing maschine "repair" by Alex/Mathius

Washing maschine repair by Mr Alex or Mathius, he boldly states 6 months garentee on workmanship on his basic website. I did the whole run around for about 2 months after and he has never been back and I have never used my maschine. He Charged R1700 for a new drum R350 for labor and then last minute said there was another part I needed to give money for, so over R2000 just for repair. The new people repairing it say that the drum was never replaced, and that many mistakes were made. I found him on marketplace, and i want to warn others to beware of these because if you do not do a transaction over FB then you cant hold the person accountable by rating. So dont skip to whatsapp immediately.