Bad client service from Die Visfabriek, Kleinmond

This is a review for Die Visfabriek, Kleinmond. There are no words to describe the terrible service I have received from Die Visfabriek, Kleinmond this past Saturday. I wanted to buy 4 garlic breads. I drove from the other side of town to support Die Visfabriek. I stood in the queue at the till for about 7 minutes while the cashier attended to the client in front of me. When the client was done, I greeted the cashier friendly and I had no response. In fact, I was ignored while she attended to a lady that apparently already bought items from Die Visfabriek, returned to get some more items, and then walk up to the counter, skipping the already awaiting queue. My husband, in the mean time, joined me as he coming to check what was keeping me from returning to our vehicle, He saw what had happened and was not pleased that the lady skipped the queue. When it was our turn at the counter, again I greeted the lady, kindly asking for a bag. I had no response of any kind from this woman, I left my husband in the queue to attend to another matter, I did not realise at this stage that he only had the Nedbank American Express card with him and that all stores accept this card. The next moment my husband came rushing to me, asking for the other card, which I quickly handed to him. A few minutes later, he returns empty handed as he was requested to go stand back in the long queue. The workers are extremely rude, non responsive and have no idea of client services. There are lots of complaints on facebook re. this particular store, but the situation is not being handled. On Monday morning, I went back to Die Visfabriek, Kleinmond and walked up to the so called manager. She is seriously not interested in attending to clients or assisting. She is extremely unfriendly and being at Die Visfabriek, is definitely not where she wants to be, She did not say "hallo" and only gave me a telephone number of Cathy, who she reports to when I answered the question of what I needed the number for. I told her that if she does not give me a contactable number, that I will resort to social media. I gave Cathy a cal and I was referred to *** e-mail address to address my complaint. This written complaint was sent immediately and still I have not ha a response e.g. and acknowledgement of receipt of my email, let alone attending to my issue. This store has some serious issues when it comes to client service. What a shame.