Disappointing & Unacceptable

After 15 hours and 8 phone calls, the situation remains unresolved—what should have been a simple process of adding a digital emergency card to my wallet has turned into a nightmare of error messages, incompetence, and disconnection. The link provided to activate the card is broken, and the customer service team has proven utterly incapable of providing a solution. To make matters worse, calls are repeatedly dropped with no explanation. This is an unacceptable failure, especially given that I am left without an alternative card. I will be escalating this matter immediately and strongly caution others to steer clear of Visa and its utterly inept team.