Don’t use visa consultants

I approached a visa consultant, Andrew ***) to help me with a visa application to Sydney. I was due to leave 8 January, but it is 21 February today and I am still waiting. Living in a time where convenience is paramount I paid Andrew a large amount of money to ensure the process went smoothly and deposited into Swivel Global Import &Export’s account. What a mistake !! Andrew only submitted my application on 7 January and had to resubmit on 4 February because he had ticket the wrong box. And then after telling me I didn’t have to do biometrics he sent me to do them at the Australian visa application Centre, which he said was at 74 central, not realizing it had closed down and moved to Rivonia two years ago. The bottom line is I would probably have had my visa already if I had app**** myself. Developed market economies have gone digital so there is no way of speeding up the process. You can’t phone anyone or drop into a consulate to get an update. So frustrated and angry with Andrew’s service. It is beyond useless.