Extremely Bad

Dirty place, not as photos shown on Internet, whole place in extremely bad shape - house, garden, entrance to premises. Linen don't fit bed properly. No welcome coffee/tea facilities. No dish cloths - so much for self-catering! I complained and was offered a free breakfast wasn't prepared to take it - if the premises and all around looks so bad, how bad is the kitchen where meals are prepared? Totally overpriced for what you get.