1 reviews | Active since Dec 2017
VIRGIN MONEY INSURANCE
I opened a policy in february and specifically told them to deduct on the 25th of march and the agent agreed, now they have deducted my account with an unpaid debit on the beginning of this month and they still want to double deduct again on the 25th.
this was not explained to me. i hate this now i have an unpaid debit on my account which can impact negativately on my record.
i am so ****ed off
Dear Siyamthanda Masoka
Please accept our apologies for only responding now.
Your query has been escalated and we will arrange for one of our consultants to contact you urgently.
Please accept our apologies for this delay.
Kind Regards
The Virgin Money Insurance Team
Dear Siyamthanda Masoka
Please accept our apologies for only responding now.
Your query has been escalated and we will arrange for one of our consultants to contact you urgently.
Please accept our apologies for this delay.
Kind Regards
The Virgin Money Insurance Team