1 reviews | Active since May 2017
Poor operation
<p>My brother had funeral cover with Virgin money insurance we buried him and my father has not recieved any payment from them, The is only one person dealing with claim which Enerst Ramatiti if his not at work you are not getting any assistance</p>
Hi Lekunutu
Thank you for taking the time to bring this matter to our attention. We apologise for the service received.
We are urgently looking into the matter and will contact you shortly in order to resolve the matter.
The Virgin Money Insurance Team
Hi Lekunutu
Thank you for taking the time to bring this matter to our attention. We apologise for the service received.
We are urgently looking into the matter and will contact you shortly in order to resolve the matter.
The Virgin Money Insurance Team
Hi Lekunutu
We refer to the conversation held with you, on behalf of Virgin Money Insurance we are once again extremely sorry for the loss of your beloved brother. This is indeed a difficult time for you and your family.
We are currently validating your claim and are prioritising the matter and will revert back to you .
Regards
The Virgin Money Insurance Team
Hi Lekunutu
We refer to the conversation held with you, on behalf of Virgin Money Insurance we are once again extremely sorry for the loss of your beloved brother. This is indeed a difficult time for you and your family.
We are currently validating your claim and are prioritising the matter and will revert back to you .
Regards
The Virgin Money Insurance Team