1 reviews | Active since Jan 2018
No response after 10months
Policy no ********** 30. My husband passed away on The 6 of April 2017 and there is no response from there side after emails on email were send in May 2017 .
Dear Magda
Thank you for taking the time to bring this matter to our attention. We apologise for the service received.
We are urgently looking into the matter and will contact you shortly in order to resolve the matter.
The Virgin Money Insurance Team
Dear Magda
Thank you for taking the time to bring this matter to our attention. We apologise for the service received.
We are urgently looking into the matter and will contact you shortly in order to resolve the matter.
The Virgin Money Insurance Team
Dear Magda
Kindly note that we have tried contacting you to advise that we cannot trace a policy with us. We have attempted to contact you telephonically but was unsuccessful. We had proceeded to email you on the 1/03/2018.
We trust you find in order
Kind Regards,
The Virgin Money Insurance Team
Customer Resolution Team
Dear Magda
Kindly note that we have tried contacting you to advise that we cannot trace a policy with us. We have attempted to contact you telephonically but was unsuccessful. We had proceeded to email you on the 1/03/2018.
We trust you find in order
Kind Regards,
The Virgin Money Insurance Team
Customer Resolution Team