1 reviews | Active since Aug 2011
LONG OVERDUE FEEDBACK
In may 2018 the gate in my complex was faulty and damaged the mirror of my vehicle, Virgin Money Insurance settled the claim without any delay.
I then put a claim against the complex insurance and since the 28th August 2018 we have requested a letter of demand from Virgin Money Insurance and to date we have not received that letter. The consultant we dealing with has been promising that we should receive the letter from their recovery department.
Can we kindly receive this letter as the other insurance is sending us reminders daily.
See below claim number: Claim number: ********** 063VRG
HiKarabo
Thank you for taking the time to bring this matter to our attention. We apologise for the service received.
We are urgently looking into the matter and will be in contact you in order to resolve the matter.
The Virgin Money Insurance Team
HiKarabo
Thank you for taking the time to bring this matter to our attention. We apologise for the service received.
We are urgently looking into the matter and will be in contact you in order to resolve the matter.
The Virgin Money Insurance Team