Car Hire Benefit - Brilliant!

<p>Most people purchase the Car Hire / Loss of Use Benefit in the hope that they will NOT have to use it because it will mean that their car has been in an accident and is either in the panelbeaters being repaired or has been written off.</p> <p>I am writing to Hello Peter to CONGRATULATE you on being innovative when drawing up your policy wording and including more than just the above in the Loss of Use benefit; i.e:</p> <p>- if my vehicle suffers a mechanical or electrical breakdown; or</p> <p>- if my vehicle is taken in for a regular service.</p> <p>I used the benefit this week when my car had to have its annual service.</p> <p>The hired car was delivered to me and, 24 hours later, after my car had been serviced, the hired car was collected again.</p> <p>From calling Virgin Money Insurance Assist, having the hired car delivered, through to the car hire company collecting the car, the whole process ran so smoothly - it was an absolute pleasure. You even gave me a car similar to the one that I drive.</p> <p>I didn't have to rely on the dealership, family, friends or public transport to get to work; or worry about when I would be able to "make a plan" to have my car serviced.</p> <p>Now, that is a WOW benefit.</p> <p>Thank you so much and please pass on my thanks to all concerned.</p> <p>Nancy</p>