LS
Ld S
1 reviews | Active since Jan 2019
28 Jan 2019, 09:41
Breaking of promises - Funeral claims
They promise funeral claims payment in 48 hours.
I submitted claim with ALL required documentation on 14/01 - still no feedback on inquiries, complaints and follow ups. Both telephonic and via their e-mail facility.
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Virgin Money Insurance's replyOfficial
28 Jan 2019, 09:56Hi LD Stuart
Thank you for taking the time to bring your matter to our attention. We apologise for the service you have received.
We are urgently looking into the matter and will be in contact you in order to resolve the matter.
The Virgin Money Insurance Team
Virgin Money Insurance's reply28 Jan 2019, 09:56
Official
Hi LD Stuart
Thank you for taking the time to bring your matter to our attention. We apologise for the service you have received.
We are urgently looking into the matter and will be in contact you in order to resolve the matter.
The Virgin Money Insurance Team