1 reviews | Active since Feb 2013
Bad service
I have given full details of my complaint to Virgin Money Insurance on 24 April. The auto response says 48 hours response time. To date I have not received any feedback.
Dear Larry
Thank you for taking the time to bring this matter to our attention. We apologise for the service received.
We are urgently looking into the matter and will contact you shortly in order to resolve the matter.
The Virgin Money Insurance Team
Dear Larry
Thank you for taking the time to bring this matter to our attention. We apologise for the service received.
We are urgently looking into the matter and will contact you shortly in order to resolve the matter.
The Virgin Money Insurance Team
Dear Larry
We confirm that your complaint has been resolved and refund due to you was processed on the 26/04/2018. Furthermore, your request for the cross border letter was processed on the 17/05/2018.
We trust you find in order and apologise for the inconvenience.
Kind regards,
The Virgin Money Insurance Team
Dear Larry
We confirm that your complaint has been resolved and refund due to you was processed on the 26/04/2018. Furthermore, your request for the cross border letter was processed on the 17/05/2018.
We trust you find in order and apologise for the inconvenience.
Kind regards,
The Virgin Money Insurance Team