They don't want old customers!

<p>I've been with Virgin Media for years. My contract ended October 2016 and as I was paying approx £42 per month and I'm a pensioner, I cancelled. I had broadband, line, weekend and evening calls, and TV package. They offered me line rental weekend calls and 50mb broadband speed for £21 but because I didn't take it up immediately, when I contacted them on numerous occasions to take up the offer they refused to contact me. The usual Virgin Media people and their shop that I could only deal with them special department direct. Initially I was told they would get back to me within 72 hours, but two weeks later nothing. I was cut off. </p> <p>I then had an email saying "We are sorry you left, please tell me why" so I did. No reply..... and this is three weeks later.</p>