Your new booking system SUCKS!!!

Your new booking system SUCKS!!! I sometimes spend more time figuring out if I have a class or not, having joined a waiting list, just to find out there was space. AND Yet YOU penalise me for wanting to cancel an hour before the time because of a meeting suddenly popping up in my calendar. YOU ARE NOT MY PRIORITY in Life... My wellness is!!!! I don't constantly look at my watch and think of YOU! Have at least a pop-up display on my phone to confirm my attendance rather than working on a calendar link update - MY calendar is already FULL and I don't want you to display on my screen when having meetings with clients, as my personal life is private. Make the days then less like 3 days. That I can understand - BUT 7 DAYS! I'll just stop VA altogether and join another gym when they open next month in my area. They can have my money for the convenience.