SR
SOS R
1 reviews | Active since Mar 2009
03 Dec 2015, 08:58
You guys are so cheap????????????????
Yesterday I emailed them giving notice to cancel my membership and today I get an email saying they will charge me some R20 or something like that as I needed to give them 20 business days to cancel and when I check, from yesterday to the 31st it is exacly that, 20 working days. I cant believe how cheap you can be but glad I will be using my money elsewhere than you guys. Shocking to say the least!
Helpful (0)
Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
03 Dec 2015, 12:56Hello NeedHelp,
Please accept our apologies for the inconvenience.
Thank you for giving me a chance to explain our cancellation procedure.
I'm glad you deciding to stick around and give us another chance. We look forward to keeping you impressed for years to come!
Kind Regards,
Tracy-Lee
Please accept our apologies for the inconvenience.
Thank you for giving me a chance to explain our cancellation procedure.
I'm glad you deciding to stick around and give us another chance. We look forward to keeping you impressed for years to come!
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply03 Dec 2015, 12:56
Official
Hello NeedHelp,
Please accept our apologies for the inconvenience.
Thank you for giving me a chance to explain our cancellation procedure.
I'm glad you deciding to stick around and give us another chance. We look forward to keeping you impressed for years to come!
Kind Regards,
Tracy-Lee
Please accept our apologies for the inconvenience.
Thank you for giving me a chance to explain our cancellation procedure.
I'm glad you deciding to stick around and give us another chance. We look forward to keeping you impressed for years to come!
Kind Regards,
Tracy-Lee