BG
Bianca G
1 reviews | Active since Oct 2015
02 Oct 2015, 11:49
*** Cancellation Fee????
Good day.. <br> <br> I have signed a contract about 2 months ago, my circumstances change drastically and must cancel my contract. I will no longer be receiving an income (for the next 4 years). They are charging me an cancellation fee of over R3000..??? I DON'T HAVE THAT KIND OF MONEY! why do I need to pay for something I'm not using!!! Service center told me, is just how it is. This is not far!!! <br> <br> I can't afford this, I won't have an income!!
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Virgin Active South Africa's replyOfficial
02 Oct 2015, 15:07Hello BiancaGreen92,
Thank you so much for taking my call today.
On behalf of Virgin Active we would like to apologise for any inconvenience caused.
As discussed, I have sent you confirmation of your cancellation request done with our Call Centre agent and we wish you all the best with your studies.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active we would like to apologise for any inconvenience caused.
As discussed, I have sent you confirmation of your cancellation request done with our Call Centre agent and we wish you all the best with your studies.
Kind regards
Robyn
Virgin Active South Africa's reply02 Oct 2015, 15:07
Official
Hello BiancaGreen92,
Thank you so much for taking my call today.
On behalf of Virgin Active we would like to apologise for any inconvenience caused.
As discussed, I have sent you confirmation of your cancellation request done with our Call Centre agent and we wish you all the best with your studies.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active we would like to apologise for any inconvenience caused.
As discussed, I have sent you confirmation of your cancellation request done with our Call Centre agent and we wish you all the best with your studies.
Kind regards
Robyn