Wrong information
<p>In 2014 / 2015 i opened a gym membership at Virgin active. after a while i joined vitality and switched my gym membership to the vitality memnership. when i did this i informed at the club if i could freeze the membership as i would go oversees for a while. i was informed that this was possible and informed them that i left for 4 months. when i came back i got the information that my account was handed over to debt collectes as i did not pay. after this all the trouble started, after first fighting with virgin about the account i decided to pay the outstanding amount, i then wanted to reinstate my membership but i was told i could not do this and that i have to rejoin and repay my joining fees. </p> <p>i refused to do this and membership was never reinstated, stil did i get called several times why i stoped my contact ect. after explaining several times and many "ill call you back" prommises i went to the gym itself and spoke to the manager. she explaint to me that i was given the wrong info for almost 1,5 years and that as soon as i payed my account the should have reinstated mt contract. </p> <p>now they cant do this as its over a year ago. </p> <p> </p> <p>im really ..... because if been fighting with virging for a long time, every time i get diverent information and given falls promises. </p>