AJ
Ami J
1 reviews | Active since Feb 2024
07 Feb 2025, 11:15
Worst client service experience ever. Sort out your telecom lines so we can hold a conversation with an agent for longer than 2 mins before it cuts off
Worse Client Service Experience ever! The calls keep cutting! This is not the first time. Whenever I call in on different occasions, the calls are always cutting. Sort out your telecommunications!
Needing to make a change today, I've already called in 6 times, spoken to 6 different agents, having to re-explain every single time. Agents don't call back either because apparently nothing happens when they call out. Ridiculous! Do better please Virgin Active!
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