Worst after sales service i have ever experienced.

I have never in my life worked with so many *********** consultants in my life. I have had account issues for 3 months now from an accounts error on Virgin Active side. I have spoken to over 15 consultants who always refer the case to the IT department and state that a manager would phone m back which happened a sum total of 1 times. I have issues from being billed incorrectly to being double billed and in between , the problem is that it costs me s much airtime money to get through to them and once i do the problem is resolved only after a week or two only for a different problem to arise the next month. This is utterly ridiculous , the after sales service is the worst i have ever experienced in my life. I would highly recommend anybody not to join this institution.