Worse Company To Deal With

Virgin Active I Would Assume They Live By Their Standard Brand But No They Don't I've Being Trying To Cancel My Contract For Months I Tired Using The App They Always Say Somone Would Call I Understand It's Covid And They Could Be Short Staff But 3 Months For A Call .. Also When I Call Ans Finally Call They Say They Would Get Someone To Call Me Back .. It Takes Them A Week To Get Back To Me Then I Have To Wait For Another Phone Call I'm Still Waiting Poor Service Not A Good Company To Deal With When You Trying To Cancel Plus I Have A Pay A Pro Rata Fee Cause I Have A To Give 20 Days Notice I've Been Trying To Cancel In The Past 3 Months And Still Paid Full Subscription Fee Without Even Using The Gym .Trying To Get Ahold Of Them Is Q Nightmare..