1 reviews | Active since Jan 2011
Why more charges when i want to join
Please I really need your help.<br> <br> In 2014, i joined Virgin in Richards Bay, and paid the joining fee for the Vitality benefit.<br> unfortunatey, at the end of 2014, i had to cancel my Virgin contract, as I had moved to Durban and I was unsure of what to expect in Durbs.<br> <br> now, i want to join the gym again, only to find out that i need to pay the joining fee again.<br> <br> I mean i paid R1200 x 2 a year ago, now i am asked to pay again.<br> <br> I fee that is soo unfair. are you guys trying to chase the customer to Planet Fitness, or are you forcing us to go and join that gym.<br> <br> please, i need help.<br> <br> I am not wiling to re-pay that amount. and i would like to join the gym again as a mater of urgency.<br> <br> Please can you urgently help me.<br>
Thank you so much for taking my call today.
As discussed, I explained that the once off activation fee is a requirement from the Corporate linked to your rewards program.
I will send an email confirming our discussion and please feel free to contact me directly should you require any further assistance.
Kind regards
Robyn
Thank you so much for taking my call today.
As discussed, I explained that the once off activation fee is a requirement from the Corporate linked to your rewards program.
I will send an email confirming our discussion and please feel free to contact me directly should you require any further assistance.
Kind regards
Robyn
