Why debit money from my bank account and hand me over at the same time

<p>Virgin active and it reps lack communication s****. </p> <p>I called and made arragments for them the debit R300 from my account to avoid legal actions. as agreed by the end of September they took my from my bank account, but surprisingly they handed me over and said nothing. on the 14 of October 2016 i got a surprise call from MBD asking for next payment of my Virgin active account, i asked what account and who is MBD, n they said that i was handedover. i asked them why is Virgin active debiting money from my account if they handed me over, the gentleman was confused as to why Virgin active is taking money from account and said nothing to me but kept on making debits.</p> <p>i called Virgin active and spoken with Pinky whose manager and her agreed that they will retrive my account from MBD if i pay Virgin active R735 by the end of October, well, on the 28 October 2016 they debited R735 from my account and promised to reinstant my account to their side so i can continue to pay virgin active.</p> <p> </p> <p>Today 31 October 2016, i called to check if whether my account has been retrieved from MDB as per telephonic agreement, surprise, surprise, they said i need the commit to new contract and they will retrieve my account. the hell is that????????</p> <p>i owe them R1200 and for them to reinstat my membership i need to sign up for a contract of R8760. </p> <p>the hell is going on with the facility?????</p> <p> </p>