What service!!!

I contacted Virgin Active Customer Care twice all my airtime wasted and sent emails with no assistance!

I signed up for 2 months free promotional deal!

I am on Discovery Vitality Premium from 01/03/2022 as per the letter from Discovery and Virgin Active club also confirmed this status!

Virgin Active debited my account for R735 on the 1st of April and failed to apply the 75% discount accordingly!

I am due for a refund into my bank account, there are other debits still pending on my bank account!

This matter has been ongoing since the 7th of April and still no resolution!