AK
Akhona K
1 reviews | Active since Mar 2014
23 Nov 2015, 19:28
Wet/Slipper Floor
Virgin Active @ Tygervalley is one of the most 'premier' clubs around Western Cape, and yet every time I go gym there the bathroom floors are forever wet, they have a very small square met which is always wet by the showers, such that they actually turn it to face down when it's wet. What I can't understand is how a club of that nature doesn't even have something as basic as a proper met, it's always slippery which is a hazard, I mean even 'junior' clubs like Lower Long Street have proper mets all the from the showers to the lockers, better yet, Canal Walk has the best met. Can you please resolve this urgently. Thank you.
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Replies (1)0
Replies (1)Virgin Active South Africa's replyOfficial
24 Nov 2015, 10:18Hello krakri.ak,
Thank you for bringing this to our attention. On behalf of Virgin Active please accept my apologies for the frustration.
I have tried to touch base with you via your mobile phone but to no avail.
Rest assured we will investigate and address this with our team to ensure we create a safe and enjoyable environment for all our members.
Kind Regards,
Tracy-Lee
Thank you for bringing this to our attention. On behalf of Virgin Active please accept my apologies for the frustration.
I have tried to touch base with you via your mobile phone but to no avail.
Rest assured we will investigate and address this with our team to ensure we create a safe and enjoyable environment for all our members.
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply24 Nov 2015, 10:18
Official
Hello krakri.ak,
Thank you for bringing this to our attention. On behalf of Virgin Active please accept my apologies for the frustration.
I have tried to touch base with you via your mobile phone but to no avail.
Rest assured we will investigate and address this with our team to ensure we create a safe and enjoyable environment for all our members.
Kind Regards,
Tracy-Lee
Thank you for bringing this to our attention. On behalf of Virgin Active please accept my apologies for the frustration.
I have tried to touch base with you via your mobile phone but to no avail.
Rest assured we will investigate and address this with our team to ensure we create a safe and enjoyable environment for all our members.
Kind Regards,
Tracy-Lee
