Weeeeee are NEVER ever ever ever GETTING back TOGETHER

You have been renovating the Virgin Active Glen Acres branch since June where we were not able to gym. But you still expect people to pay. You call me incessantly and today I was informed by a snotty call center agent that I could have frozen my membership or use a different club and that they informed us this information via SMS. I have proof that the sms ONLY states that we can use other clubs. NO mention of freezing the membership and OF COURSE they won't tell us this because you poor excuse for a company don't want to lose money. ALSO, the nearest other club to my house is half an hour away. I will be canceling my membership and never ever renew with Virgin Active again. Ever. There are far better more affordable gyms in the area.