JL
Jasper L
1 reviews | Active since Mar 2015
10 Jul 2015, 07:56
WEAKEST!
This gym has been open for a month and the Groove has never been on as per the schedule.<br> <br> I can't see why they cannot change the Pump and Groove and have at least 3 members in the studio, as to an empty studio every night from 19:00, as the rush is over.<br> <br> I am at the point that I want to cancel all 3 our contracts and rather take it to another gym where I will be able to do my Yoga and Pilates.<br> <br> PLEASE CONTACT ME VIA EMAIL SO I CAN TELL MORE WHAT HAPPENING, SO DISAPPOINTMENT!!!!
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Virgin Active South Africa's replyOfficial
10 Jul 2015, 10:16Hello mrlouwjj,
Thank you for your post.
I will be sending through your details to the Club Manager who will make contact with you through email as per your request, ASAP.
We would like to apologise for the frustrations caused and hope that this situation will be resolved soon and amicably.
Thanking You,
Chris Morgan
Thank you for your post.
I will be sending through your details to the Club Manager who will make contact with you through email as per your request, ASAP.
We would like to apologise for the frustrations caused and hope that this situation will be resolved soon and amicably.
Thanking You,
Chris Morgan
Virgin Active South Africa's reply10 Jul 2015, 10:16
Official
Hello mrlouwjj,
Thank you for your post.
I will be sending through your details to the Club Manager who will make contact with you through email as per your request, ASAP.
We would like to apologise for the frustrations caused and hope that this situation will be resolved soon and amicably.
Thanking You,
Chris Morgan
Thank you for your post.
I will be sending through your details to the Club Manager who will make contact with you through email as per your request, ASAP.
We would like to apologise for the frustrations caused and hope that this situation will be resolved soon and amicably.
Thanking You,
Chris Morgan