EH
Elizabeth H

1 reviews | Active since Mar 2009

09 Feb 2016, 16:45

Water wastage

I previously complained to the Cleaning Supervisor that the cleaners fill up buckets of water from the showers to rinse the floors with. At the time the cleaner had even forgotten that she was filling up one of her buckets and left the hot water running down the drain next to a bucket whilst she continued her cleaning in the changing area. Today the same cleaner had two showers running constantly as she filled up her buckets which she then emptied out onto the floors in the shower area. When I again approached the Cleaning Supervisor she said that she had spoken to the cleaner previously and would have to do so again. Really!!! I cannot believe people can have so little regard for scarce resources such as water when the whole country is suffering from water shortages.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply09 Feb 2016, 17:20
Official
Hello alchemy8,

Thank you for taking my call. I have raised this with the club general manager for urgent resolution - please accept my sincere apologies that this has happened. We are on it!

Regards,
Dave