BU
Bert U
1 reviews | Active since Dec 2011
30 Sept 2015, 03:40
WATER Crises
In June/July I moved my membership from North Gate to Montana. Montana is a smaller club in comparison with North Gate. Although I don't have an issue with a crowed gym between 16:00 and 18:00 the following is a major concern for me:<br> <br> It is the 4-5th time that the club is without water, and yesterday 29th of September was the last of it!! I can understand that Virgin Active cannot control the municipality maintenance schedule, BUT
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Virgin Active South Africa's replyOfficial
30 Sept 2015, 10:30Hello Leftie,
Thank you so much for taking my call today.
On behalf of Virgin Active please accept our apology for the inconvenience caused.
As discussed, I will be addressing your feedback with the Club General Manager and we will do our best to manage the incident better should it reoccur.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active please accept our apology for the inconvenience caused.
As discussed, I will be addressing your feedback with the Club General Manager and we will do our best to manage the incident better should it reoccur.
Kindest regards
Robyn
Virgin Active South Africa's reply30 Sept 2015, 10:30
Official
Hello Leftie,
Thank you so much for taking my call today.
On behalf of Virgin Active please accept our apology for the inconvenience caused.
As discussed, I will be addressing your feedback with the Club General Manager and we will do our best to manage the incident better should it reoccur.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active please accept our apology for the inconvenience caused.
As discussed, I will be addressing your feedback with the Club General Manager and we will do our best to manage the incident better should it reoccur.
Kindest regards
Robyn