aS
ahmed S

1 reviews | Active since Nov 2019

29 Nov 2019, 10:27

Vrgin Active this is unacceptable

this is certainly not what I expected from Virgin Active

I have had an outstanding debt with Virgin active however I decided to rejoin and settle the debt amount in January 2018

however I still get calls from VVM (Debt collection agency) stating that I owe Virgin Active R1200.00.

further more I have followed up with Virgin Active on multiple occasions and it was confirmed that no monies are owed and I have informed Virgin Active to notify VVM of this

it has been almost a Year and nothing has been done I still get call from VVM threatening me with legal action.

surely Virgin Actives records were not updated or they are trying to get money out of me

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Replies (1)
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ahmed S's update09 Dec 2019, 11:39
Reviewer Update
its almost 2 weeks and still no response.

this is not what i expect from a company that states that the 1.4 million customers are treated with care, respect and attention