Virgin is a bunch of dishonest *******!

I canceled my membership as soon as the 12-month contract ended. The sales rep strong-armed me into staying another three months at half price, which I reluctantly agreed to — then I canceled right after those three months. I called to confirm that the cancellation was final and demanded a verbal guarantee that no more money would be taken from my account. They gave me that assurance. Guess what happens? Another payment mysteriously gets deducted! When I call back, they hit me with some nonsense that it’s under my husband’s name and he has to call and cancel himself. Seriously, what kind of ridiculous, dishonest runaround is this? Virgin is nothing but a pack of outright ******* playing dirty games!