Virgin Active worst service!!
<p>I ask numerous times for Virgin Active Headoffice to contact me after I have sent my reports to them from my oncologist and receive an email days later! They will be in contact with me..I won't pay any money wehile I have sent my reports.. Your service is shockingnand delaying the service.. I really wonder what is Virgin Active.... mission and vission as it is defentely not to satisfy and looking after the client it's more a money making thing! No call and you can cancel my whole contract and I will take this further up!</p>
I'm terribly sorry about the frustration.
We certainly value all our members. As per our conversation, we have provided you with a solution and will revert back to you as soon as we receive the necessary feedback from our wellness partner.
Please feel free to contact me should you require any further assistance.
Regards,
Tracy-Lee
I'm terribly sorry about the frustration.
We certainly value all our members. As per our conversation, we have provided you with a solution and will revert back to you as soon as we receive the necessary feedback from our wellness partner.
Please feel free to contact me should you require any further assistance.
Regards,
Tracy-Lee
Thank You so much for your excellent service Tracy! You change the service rating and I'm so glad to be able to go back to gym. Without your help this would not have been possible! Tracy is really an asset to Virgin Actice. Called me and keep me updated via email on the process. Could not ask for better service!
Thank You so much for your excellent service Tracy! You change the service rating and I'm so glad to be able to go back to gym. Without your help this would not have been possible! Tracy is really an asset to Virgin Actice. Called me and keep me updated via email on the process. Could not ask for better service!