BM
Brian M

1 reviews | Active since Aug 2009

25 Feb 2016, 10:05

Virgin Active *******.

The level of service from Virgin Active and its band of ******* MBD leaves a bitter taste in anyone's mouth. I took out a 24 month Virgin Active contract in late 2012, which like any good citizen i paid religiously.The contract in contract period and they continued to debit my account. i further called in to have this contract stopped and the next thing i get is calls of harassment from MBD attorneys demanding payment of R1800. <br> <br> Virgin active clearly does not prescribe to the principles of TCF and continue to ***** from the poor and ensure that their wallets get big. Its been over 2 years now that i have called on numerous occasions to Virgin Active to have this reversed with no luck and all i continue to get is numerous harassing calls from MBD and smses demanding payment. <br> <br> I am requested to pay for a service that i am not longer utilizing and this can not continue. I am sure there are thousands of other customers that are in my position and it would like to highlight this to 702 if i dont get a response from Virgin Active

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply25 Feb 2016, 13:13
Official
Hello Tapiwa81,

I have tried calling you but to no avail. I have emailed you and hope to hear back from you soonest - I really hope that we can assist you.

Regards,
Dave