1 reviews | Active since Jun 2018
Virgin Active The Workshop ****
Virgin Active has done nothing but cause me headache since 2015. I regret joining this service provider. In 2015, two of my friends and I were doing some shopping at The Workshop, Durban when we were approached by a sales representative named Sanele who said there was a promotion going for students to pay R150 subscription for becoming members. This seemed reasonable. So we asked the sales rep to take the contracts home and he refused saying that he’s mentioned all we needed to know. So two of us signed and my one friend didn’t. Fast forward two weeks later all 3 of us are being charged R300 towards the Virgin Active accounts. Sanele was a known ********* apparently he got high sales from customers by lying and making them sign bogus contracts. So now I froze the account and they continued accumulating the money. We explained to them the situation and Sanele said he would pay R100 every month towards each of our accounts in order to stop the accounts from accumulating. He then disappeared and Virgin Active could not help us. Now they have escalated our accounts to MBD and MBD calls every single day to settle these accounts and I refuse to pay for something I did not initially sign up for. Even my who didn’t sign had to settle the account and I feel we were conned by Virgin Active. If you see them pitching a tent outside their gym and approaching you. Run the other way because you will have headaches regarding paying money you didn’t even sign up for.
