Virgin Active takes your money three times :)

On Friday 28 April I changed my clubs from Virgin Active Montana to Virgin Active Menlyn. Previously I was informed per telecom that my debfit order did not go off for April and I agreed that they can debit it on 29 April 2016 and then just continue with May's debit order on the 1st of May 2016. When I wanted to change clubs on Friday the lady said I must first settle my account and then my debit order for May will be higher because it will include the fee to change clubs. I agreed to this and gave them permission to debit the amounts accordingly. Clearly they did not update it on their systems as the following amounts was debited from my account: on 30 April 2016 - R 535.00, 29 April 2016 - R 535.00 again and on 03 May 2016 - R 675.00. I tried to contact them so I can send them copies of my bank statement and slips but still no response. Also further note that I am a Vitality member, I informed them thereof and I am still paying normal gym fees.