Virgin active sunward park

the service i received was bad, after posting a review was called and they promised to sort out the problem as it was even worse.

As I quote ( geraldt******* Mon, Sep 5, 2022, 6:02 PM to me

I Gerald nelukau sales consultant at sunward Park comfirm that Mr Bonisanani Khumbuza will be joining the gym today and will get September on us. His payment of October will go through on the 15th of September of R570. Then will also get November and December on us. He has to come to the gym at lest 4 times this month.

Thank you.) I did everything on my end went to the gym more then 4 times and paid the amount as agreed, because they dont have processes and dont respect people they debited me again in October and no one said anything, only after the reversal they called and want me to do things on their teams