Virgin active stole my money - AGAIN

In January 2015 I wrote a complaint about bad service received from Virgin Active Cresta; the rude Club Manager who told me that I know too much while standing at reception (I have not received an apology in this regard); a card that was not issued to me even after multiple follow ups; debit order for Club V that was still running even though my son is no longer a member and additional R145 that was debited from my account.<br> The incorrect debits were reversed and the money evetually credited to me, but now this month (Feb 2016) VA has decided to debit incorrectly again and and worse, more than what was incorrectly debited last month. I'm getting fed up with this as I do not have the time to work at resolving the same issue every month.<br> I 'm sick of tired apologies when the matter has not really been resolved. Virgin Active - I want my money back!!!