1 reviews | Active since Sept 2016
Virgin Active still virginal
<p>Virgin Active appears to have never lost its naive and immature methods of communication with customers </p> <p>they are supposed to be service providers. As well as fitness,comes a level of emotional and customer interaction requirements .This is what health is about. Virgin Active Kloof high class area low class service.</p> <p>Candace the manager is never there tovresolve issues.She spends her life in meetings. Is she a fictional character?</p> <p>so they sign me up I tell them I'm joining vitality to have benefit on my subs. It was never done that way. I am a stuffibgbpublic member on Discovery medical aid plus I'm paying R100 for Vitality. </p> <p>All in all R700 a month for no benefit and points. </p> <p>Do you think anyone can rectify this?....</p> <p>Admin in Capetown are useless.</p> <p>they say contact your branch manager</p> <p>who is she </p> <p>where is she </p> <p>off in a MTG somewhere </p> <p>where</p> <p>f_____k no this is so sickening </p> <p>a health club I think not</p> <p>A Virgin not so active</p>
Thank you for raising your concerns with us.
Please accept our apologies for the service received.
We have raised this with the Club General Manager to investigate and address.
Please feel free to give me a call if you need any further assistance.
Kind Regards,
Tracy-Lee
Thank you for raising your concerns with us.
Please accept our apologies for the service received.
We have raised this with the Club General Manager to investigate and address.
Please feel free to give me a call if you need any further assistance.
Kind Regards,
Tracy-Lee
