VIRGIN ACTIVE *****ING MY MONEY

I signed a 1 year contract in 2017. I specially removed any clause that allowed VIRGIN ACTIVE to renew my contract after this period. because they just USUALLy just sign you up after your 1st year has been activated. its 2022 and we have for the last year been battling to get my original contract from them ( Cyber attack). because they have been constantly deducting monies from my bank account since 2017. try and contact accounts Dep. no one answers. early ( July 2021) in 2021 we wrote to VA and we received a message from Sharnay Erasmus advising that we had to go in person to get a copy of contract from our branch where we signed up. we also got a message on the 28/07/21 advising that our contract was now actually cancelled and no further direct debits would be going off our account. despite this we have monthly debits going off our account for Virgin Active. this is all ********** behaviour. try and get hold of accounts ( you are dreaming). so for last 4 years Virgin have been taking money off my bank account despite my specific written and signed instructions that my contract is not to be RENEWED after 1 year.