VIRGIN ACTIVE South Africa - *****ulent debit order

Customer service is SHOCKING, now leaning towards *****!! - My son travelled to SA from UK last year August. He signed up as a guest on a contract and immediately cancelled, paying the cancellation fee to use the window whilst he was there to use the facilities. They do not have a reasonable guest option. I allowed him to use my SA bank account for this. Virgin Active continued the debit order way into January 2023, with me emailing and emailing until eventually they responded and apologised, refunding me the money deducted in error. CAN you believe a month later the debit order picked up again and has continued since February 2023 to now every single month at R680 pm! I have escalated, Emailed, shouted - NO SUCCESS. I will now have to get lawyers involved! I cannot cancel the Debit order over R500 from outside the country with ABSA! - BE WARNED WHEN SIGNING OR COMMITTING TO VIRGIN ACTIVE! They owe me money and continue to take it every month! - One can only hope they will respond here at least!