Virgin Active South Africa - once you signed up, they DONT CARE!!!

Very unhappy client this morning. A sales Agent signed me up for a contract. He assured me when I signed up, ensuring me that he will be watching my account and will see to it that my Vitality will be activated and I will be credited accordingly. THIS NEVER HAPPENED. Since August 2026 I was charged R1300 in stead of R237.50 as he quoted me. When I spoke to the person at your call centre yesterday, she said I cannot be reimbursed !!!! I want to cancel my membership with IMMEDIATE EFFECT. This will cost me roughly R3000.00 This will not happen. AFTER YOU WERE ONLY INTERESTED IN SIGNING ME UP AND THEN NOT WORRIED ABOUT MY INTEREST ANY LONGER, I WILL NOT PAY A CANCELLATION FEE. You are only interested in making money. I will NEVER BE PART OF VIRGIN ACTIVE ever again. This complaint will not end here. I will take it further to the necessary authorities