VIRGIN ACTIVE SOUTH AFRICA BIG ********

I REQUESTED A CANCELLATION OF MEMBERSHIP DUE TO FINANCIAL ISSUES, MADE A CALL AND GOT TO SPEAK TO A LADY CALLED NAEEMA WILLIAMS SEND AN EMAIL THAT SPECIFIES THE CANCELLATION AMOUNT OF R1000 AND A ARREARS AMOUNT OF R500. I PAID THE AMOUNTS IN TWO SEPARATE DAYS SO THEY DONT COME UP WITH STORIES. NOW TWO MONTHS AFTER I CANCELLED AND PAID THE CANCELLATION AMOUNT VIRGIN ACTIVE SENDS EMAILS THAT I OWE MEMBERSHIP AND THAT CALL TO COLLECT. I DECIDE TO CALL THE COLLECTIONS DEPARTMENT AND NOW THEY ARE TRYING TO MAKE EXCUSES ABOUT THE CANCELLATION. I HAD A BAD EXPERIENCE WITH THEM BEFORE AND THOUGHT THROUGH THE YEARS THEY HAVE CHANGED THEIR ******** WAYS BUT NOTHING HAS CHANGED. I PAID WHAT WAS DUE TO THEM BUT THEY STILL WANT TO COLLECT MONEY FROM ME. NOW THEY WANT TO COLLECT MONEY THAT I HAD CANCELLED MEMBERSHIP FOR.