Virgin Active shafts customers

My experience with Virgin Active to cancel subscriptions for my two kids was a real eye opener into ********* business practices of the company. Firstly the club maintains a 24 month contract period which doesn't make sense when there are no capital costs incurred (as you would with a cellphone contract). Cancellation should be on a months notice. Secondly if you cancel with more than 12 months remaining on your contract you are charged four times the monthly premium, however if you cancel with 12 months or less on the contract its 2 months premium. The call centre agent will however not tell you this until after you have cancelled the contract when it's too late. You will therefore not have this information to make an informed decision as it was in my case with 13 months remaining on the contract. Had I been informed of this, I could have saved at least one months subscription (25% of the termination fee). Totally ********* behaviour and makes me question whether I should cancel both the subscriptions for my wife and I as well.