Virgin Active Sandton CBDn

• Firstly, you decided to shut down gym(Virgin Active Sandton CBD) on Sundays because “it’s quiet”. You didn’t bother to ask customers if they were okay with it. But that’s cool because our opinions don’t matter right even though we are paying for this service? • This is what bothers me the most: You have a class timetable online but it’s not up to date. 2019/10/10: I went to gym early in the morning for a class I wanted to attend (because this class was scheduled on the website) but when I got there I was told there is no such class and that the timetable on the website isn’t up to date. • Anyways, so I asked to see the hardcopy timetable (which is way different from the one on your website) and I decided that I’d attend a particular class on the Friday because this class was listed on your hardcopy timetable at reception (2019/10/11) • 2019/10/11: I arrive at gym for that particular class and I am told that the instructor isn’t here. • What is the actual point of you guys putting the timetable on the website if it’s not up to date?