Virgin Active Sales representative tricks Wits students with misrepresentation of FREE gym membership with easy cancellation

At end of Sept 2022, my son was ******* into signing up for membership by Sbongakonke at Wits. She sold it as "3 months free membership and cancellation at any time". After a debit order was taken off, to his surprise, I contacted her manager Bafana who promised to investigate and get back to me last week. I still have not heard from him with a solution to this problem. Another debit order was been taken off yesterday and a student can ill afford R510 per month. Sbongakonke told my son to sign up on her tablet and not worry about any thing because it is free for 3 months. She did not say that on 1 Oct, his acount will be debited with R510 . she also failed to mention the period of the contract that she put in place for 24 months. she aslo did not mention that the cancellation fee is R2040. This is deceptive and cannot be allowed. Virgin active is a long standing company and cannot afford to have this type of misrepresentation and manipulative behavior. I will place this on every social media platform until this contract is cancelled and he is refunded, the now 2 months. How many other students are being ****med in this way. The fact that the contract is sent via email afterwards means nothing if they not able to open the file and have already signed the misguided tablet shoved into their trusted hands to sign.